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Accessibility

Background

The internet currently constitutes the largest repository of freedom of information for all users‚ and users with disabilities in particular. As such‚ we place great importance on providing equal opportunity for people with disabilities to use the information presented on the site‚ and to enable a better browsing experience.

We strive to ensure that our digital services are accessible to people with disabilities‚ and therefore many resources have been invested to facilitate the use of the site for people with disabilities‚ as much as possible‚ out of the belief that every person deserves the right to live with equality‚ dignity‚ comfort‚ and independence.

This site's accessibility was performed by the website accessibility company - "Nagich".

The website meets‚ as much as possible‚ the requirements of the Equal Rights for Persons with Disabilities Regulations (Service Accessibility Adjustments)‚ 2013. The accessibility adjustments were made according to the recommendations of the Israeli Standard (IS 5568) for web content accessibility at level AA and the international WCAG 2.0 document.

The site provides a semantic structure for assistive technologies and support for the standard pattern of operation with a keyboard. For the best browsing experience with screen reading software‚ we recommend using the latest NVDA software. Responsibility for the use and implementation of the site applies to the site owners and/or anyone on their behalf‚ including the content displayed on the site‚ subject to the software's terms of use.

How does the site accessibility work?

This site is operated by accessibility software from the "Nagich" company and is operated via a dedicated accessibility server. The software allows the site to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 to level AA. The software is subject to the manufacturer's terms of use. An accessibility menu is posted on the site. Clicking the accessibility button allows the menu containing the accessibility buttons to open. After selecting a topic in the menu‚ please wait for the page to load.

Accessibility options in the menu

  • Keyboard navigation adjustment - enabling navigation by keyboard
  • Screen reader adjustment - adapting the site for assistive technologies such as NVDA‚ JAWS
  • Increasing site font to 5 different sizes
  • Blocking blinking - stopping moving elements and blocking blinking
  • Contrast adjustment - changing color contrast based on a dark background
  • Contrast adjustment - changing color contrast based on a light background
  • Site adjustment for color blindness
  • Changing the font to be more readable
  • Enlarging the cursor and changing its color to black or white
  • Enlarging the display to about 200%
  • Highlighting links on the site
  • Highlighting headers on the site
  • Displaying alternative description for images
  • Accessibility statement
  • Sending accessibility feedback

Use of third-party components and websites

When third-party components or websites are used on the site‚ such as Facebook‚ Instagram‚ YouTube‚ Twitter‚ external chats‚ and others that are not under our control‚ this may pose challenges in using the site by people with disabilities that we are unable to fix.

Clarification

Despite our efforts to enable browsing on an accessible site for all site pages‚ pages may be discovered on the site that have not yet been made accessible‚ or for which the appropriate technological solution has not yet been found.
We continue our efforts to improve the site's accessibility‚ as much as possible‚ out of a belief and moral commitment to enable the use of the site for the entire population‚ including people with disabilities.

Passengers with disabilities

Please update us on mobility limitations or any active medical condition after booking and up to 48 hours before the flight‚ so we can prepare with the appropriate assistance (in special cases‚ we may request a longer notice period). More information can be found on this page.

Ways to contact us

We would be happy to receive inquiries for information and/or suggestions for improvement in order to improve customer service.
For inquiries and information on the subject of accessibility‚ you can contact the company's accessibility coordinator:

  • Email: Dana Rubin - nagish@airhaifa.com
  • Mail: Air Haifa Ltd‚ Tozeret HaAretz 3‚ Petah Tikva. PO Box 11155‚ Zip Code 4934829

Our offices are not open to the public.

Update date: 21.08.25